Privacy Policy

Introduction

drelmonati.top S.A. ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website drelmonati.top or use our enterprise policy compliance monitoring services.

As a company operating within the European Union, we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This policy outlines your rights regarding your personal data and how we handle the data we collect from you.

Data Controller Information

The data controller for your personal information is:

• Company: drelmonati.top S.A.
• Registration Number: 852147963
• VAT Number: PT854179635
• Address: Avenida Almirante Reis 38, 1071-381 Lisbon, Portugal
• Email: [email protected]
• Phone: +351 212 156 975

Data Collection

We may collect the following types of personal data when you interact with our website or services:

Information You Provide Directly

The data we collect includes personal information that you voluntarily provide to us when you:

• Complete contact forms or enquiry forms
• Subscribe to our newsletters or updates
• Request information about our services
• Communicate with us via email or phone
• Use our compliance monitoring services

This may include your name, email address, phone number, company name, job title, and any message content you send to us.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website or source
• Device information and screen resolution

How We Use Your Information

We use the personal data we collect for the following purposes, based on legitimate business interests and legal obligations:

Service Provision

How we use your data includes processing it to provide our enterprise compliance monitoring services, respond to your enquiries, and deliver the information or services you have requested from us.

• To respond to your contact form submissions and enquiries
• To provide customer support and technical assistance
• To deliver our compliance monitoring services
• To process service requests and manage client relationships

Communication

We may use your contact information to:

• Send you information about our services that may interest you
• Notify you about updates to our services or policies
• Send important service-related communications
• Respond to your questions and provide support

Website Improvement

We use of your data helps us to analyse website usage patterns, improve our website functionality, enhance user experience, and ensure website security and performance.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Legitimate Interest: To operate our business, improve our services, and communicate with potential and existing clients
• Consent: When you provide explicit consent for specific processing activities, such as marketing communications
• Contract: To fulfil our contractual obligations when providing services to you
• Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Third Parties

We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except in the following circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our website and providing services
• Legal Requirements: When required by law, court order, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Protection: To protect our rights, property, or safety, or that of our users or others

International Data Transfers

As we operate within the European Union, your data is primarily processed within the EU. If we need to transfer your data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally, we retain:

• Contact form submissions and enquiries for up to 3 years
• Client data for the duration of the business relationship plus 7 years for legal and tax purposes
• Website analytics data for up to 26 months
• Marketing consent records until consent is withdrawn

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data in certain circumstances
• Right to Restrict Processing: You can request limitation of how we process your data
• Right to Data Portability: You can request transfer of your data in a structured format
• Right to Object: You can object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: You can withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at [email protected] or +351 212 156 975.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection principles
• Incident response and breach notification procedures

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:

• Email: [email protected]
• Phone: +351 212 156 975
• Post: drelmonati.top S.A., Avenida Almirante Reis 38, 1071-381 Lisbon, Portugal

We will respond to your enquiry within 30 days of receipt.

Supervisory Authority

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the relevant supervisory authority. In Portugal, this is:

Comissão Nacional de Protecção de Dados (CNPD)
Website: www.cnpd.pt